Privacy Policy for Prishtina Trails 2025 Tickets
Last updated: March 2025
At tickets.prishtinatrails.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you purchase tickets for Prishtina Trails 2025.
1. Information We Collect
When purchasing a ticket or using our website, we may collect the following information:
- Personal Information: Name, email address, phone number, and billing address.
- Payment Information: Payment details are processed securely by our payment provider. We do not store your credit/debit card information.
- Technical Data: IP address, browser type, and cookies for website analytics and security.
- Event Participation Data: Ticket ID, attendance status, and emergency contact (if provided).
2. How We Use Your Information
We use your information for the following purposes:
- Ticket Processing & Event Management: To issue tickets, verify purchases, and communicate event details.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing & Communication: To send event updates, promotions, and important notifications (you can opt out anytime).
- Legal & Security Compliance: To prevent fraud, ensure website security, and comply with legal obligations.
3. How We Share Your Information
We do not sell or share your personal data with third parties except in the following cases:
- Payment Processing: Your payment data is processed securely by our payment service provider.
- Event Partners & Service Providers: Only when necessary for ticketing, event logistics, or security.
- Legal Requirements: If required by law or to protect the rights of Prishtina Trails and its participants.
4. Data Security
We take appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. However, no online platform can guarantee 100% security.
5. Your Rights
You have the following rights regarding your personal data:
- Access & Correction: You can request access to your data and request corrections.
- Deletion: You can request that we delete your data unless legally required to retain it.
- Opt-Out: You can unsubscribe from marketing emails anytime.
- Data Portability: You may request a copy of your data in a portable format.
For any requests, contact us at privacy@prishtinatrails.com.
6. Cookies & Tracking
Our website uses cookies for:
- Session management (e.g., keeping your ticket in the cart).
- Analytics (e.g., tracking website visits and user behavior).
You can manage cookies in your browser settings.
7. Third-Party Links
Our website may contain links to third-party services. We are not responsible for their privacy policies or data practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.
9. Contact Us
For any questions about this Privacy Policy or your personal data, contact us at:
📧 prishtinatrails@gmail.com